Frequently Asked Questions
Everything you need to know about bringing Dibleys into your home.
What is the standard shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Dibleys ships exclusively within the continental United States. We are looking to expand our shipping zones in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom furniture and final sale items are non-returnable.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your Dibleys account.
Are your materials sustainably sourced?
Yes, we prioritize ethical sourcing. Our wood furniture is FSC-certified, and we work with artisans who utilize eco-friendly manufacturing processes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm.