Returns & Exchanges
At Dibleys, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If your purchase isn't the perfect fit for your space, we are here to help facilitate a smooth return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare Your Package
Carefully pack your items in their original manufacturer's packaging, ensuring all hardware, assembly instructions, and protective padding are included.
- 3.Ship It Back
Affix the provided return label to your box and drop it off at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.
- 4.Receive Your Refund
Once our warehouse team inspects your returned home goods, we will issue a refund to your original payment method within 5 to 7 business days.